One of the fastest-growing sectors in government contracting is information technology, whether it is in services, hardware or software. AI has major task-order contracts with the Federal government, including technical support and information technology services such as call center operations, systems analysis and design, and more!
Our Services
End User Support
- Help Desk/End User Support (Tiers 1, 2, 3)
- End User Training
- Call Center Operations
- Remote Support
- New Deployments and Upgrades
Systems Management
- System analysis and design
- Network administration
- IT systems configuration control
- Server Maintenance
- Cloud Virtual Servers
Software Development
- Business process design and development
- Application Development (i.e. AGILE)
- Database design and management
- Software verification and validation
- Web and portal design (i.e. SharePoint)
Field Studies/Benchmarking
Asset Management
Current Contracts
USDA Large Office End User Support Services
NASA JSC Center Safety & Fire Operations (CSFO)
NASA JSC Human Health & Performance Contract (HHPC)
Contracts: 3 Year Past Performance
Forest Service Automated Timber Sales Account (ATSA)
USDA Large Office End User Support Services
Contracts: 5 Year Past Performance
NASA JSC Center Institutional Safety Services (CISS)
Forest Service Acquisition Management Systems (AQM)
Forest Service Virtual Incident Procurement (VIPR) System
Forest Service Financial Systems Support
Contracts: Additional Past Performance
NASA JSC Human Resources and Procurement Office (HRPO)
Key Customers
National Aeronautics and Space Administration (NASA) Johnson Space Center (JSC)
United States Department of Agriculture (USDA) – OCIO
USDA Forest Service
STS Systems Integration
SureSecure Solutions
KBRwyle
Achievements
- Awarded Small Disadvantaged Business of the Year
- AI consolidated six USDA large office infrastructure support contracts into one standardized contract gaining synergies and reducing operating costs
- Two Exceptional Software awards for Workforce Transformation Tracking System at NASA
- “Initial VIPR system rolled out on schedule to meet Forest Service upcoming fire season. http://www.fs.fed.us/business/incident/vipr.php”
- Developed and integrated HR portal for NASA JSC that was adapted at headquarter level.
- Increased customer satisfaction from 50% to 98% approval at USDA Washington, D.C. Office.
- Developed JSC integrated Safety Reporting and Tracking System (SRTS)
Exceptional USDA Review
