One of the fastest-growing sectors in government contracting is information technology, whether it is in services, hardware or software. AI has major task-order contracts with the Federal government, including technical support and information technology services such as call center operations, systems analysis and design, and more!
Our Services
End User Support
- Help Desk/End User Support (Tiers 1, 2, 3)
- End User Training
- Call Center Operations
- Remote Support
- New Deployments and Upgrades
Systems Management
- System analysis and design
- Network administration
- IT systems configuration control
- Server Maintenance
- Cloud Virtual Servers
Software Development
- Business process design and development
- Application Development (i.e. AGILE)
- Database design and management
- Software verification and validation
- Web and portal design (i.e. SharePoint)
Field Studies/Benchmarking
Asset Management
Current Contracts
Indian Health Services (IHS) Web Support Services II
NASA JSC Center Safety & Fire Operations II (CSFO II)
NASA JSC Human Health & Performance Contract (HHPC)
Contracts: 5 Year Past Performance
Forest Service Automated Timber Sales Account (ATSA)
USDA Large Office End User Support Services
NASA JSC Center Institutional Safety Services (CISS)
Forest Service Acquisition Management Systems (AQM)
Forest Service Virtual Incident Procurement (VIPR) System
Forest Service Financial Systems Support
Contracts: Additional Past Performance
NASA JSC Human Resources and Procurement Office (HRPO)
Key Customers
National Aeronautics and Space Administration (NASA) Johnson Space Center (JSC)
United States Department of Agriculture (USDA) – OCIO
USDA Forest Service
STS Systems Integration
SureSecure Solutions
KBRwyle
Achievements
- Awarded Small Disadvantaged Business of the Year
- AI consolidated six USDA large office infrastructure support contracts into one standardized contract gaining synergies and reducing operating costs
- Two Exceptional Software awards for Workforce Transformation Tracking System at NASA
- “Initial VIPR system rolled out on schedule to meet Forest Service upcoming fire season. http://www.fs.fed.us/business/incident/vipr.php”
- Developed and integrated HR portal for NASA JSC that was adapted at headquarter level.
- Increased customer satisfaction from 50% to 98% approval at USDA Washington, D.C. Office.
- Developed JSC integrated Safety Reporting and Tracking System (SRTS)
Exceptional USDA Review
